I am a returning customer
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Returns & Exchanges
MIIKO Team strives to deliver you the best quality items crafted by handpicked designers. We love all pieces that we distribute and we hope that you love them too. However, we understand that things happen so we will make sure that return process for you is easy.
If you would like to return goods, please be noted that you have 14 days to contact us after receiving the order.
Contact our MIIKO Team email@example.com confirming:
- Purchase order number
- Description and quantity of each item which will be returned
- Reason, why goods are being returned
- Full address for collection to take place
What happens next?
- We will process your return and we will arrange collection for you. You will receive all further instructions via email.
- Goods must be packed so that they are safe to transport in their original packaging.
- Returned goods have to be in the same condition as received originally (not worn or used) with all tags still attached.
- Underwear and swimwear needs to be in original wrapping for hygiene reasons.
After returned goods are received, we will decide if items are in acceptable condition and then we will refund you within 14 days. Unfortunately, if we decide that items are in bad condition we will have to send you goods back and refund will not be offered.
If you would like to exchange your item, please return goods and place new order for desired item. Please go to Return section for instructions.